Current and Recent Projects:
Motorola , Chicago IL
10/2009 – Present
I am currently working with a team of writers and developers to create xml scripts and other single sourcing techinques to deliver motorola’s Android based smart phone documentation to the phones themselves.
American Operations Corperation , Chantilly VA
12/2009 – 01/2010
I was the Lead writer and editor for All Weather Inc’s proposal to replace the FAA’s Information display systems. I was responible for several key sections of the 150 page propsal, including the technical section explaining how AWI’s product would function in the FAA’s National air space infrastructe. AWI won the bid for the IDSR project in June of 2010.
All Weahter Inc , Sacramento CA
11/2009 – 12/2009
Working closely with AWI’s development staff, I wrote, edited and published a system overview for AWI’s Information Display System: FlexIDS. This was to prepare for their bid to replace the FAA's current information display systems.
Work Experience:
Syclo LLC, Hoffman Estates IL
4/2007 – 10/2009
Technical Writer
Documenting Syclo's mobile enterprise products gave me the opportunity to interact with a small, growing company. One of two writers, I worked closely with the product team to help Syclo obtain its SAP partner certification.
- Produced documentation deliverables for Agentry development platform and mobile products lines using existing documentation, engineering interviews, and specifications.
- Managed the documention portion of the project to achieve SAP certification for Syclo’s mobile product.
- Created a training program for Syclo’s SAP mobile product, and manged and facilitated the classes for customers and Syclo Staff.
UTStarcom, Rolling Meadows IL
8/2004 – 4/2007
Independent Contract Technical Writer
As an independent consultant at UTStarcom, I managed documentation projects both locally and remotely with teams based in Vancouver. I was responsible for UTStarcom wireless documentation, which included their PDSN products, as well as base-station transceivers.
- Produced documentation deliverables for wireless telephony and voice over IP product lines using hands-on lab experience, existing documentation, and engineering interviews and specifications.
- Set up documenation test bed for wireless data system.
- Responsible for managing all the wireless documentation projects.
General Electric Medical Systems, Mt Prospect IL
4/2002 – 8/2004
Documentation Designer
Documenting GE healthcare RIS and PACS systems gave me the opportunity to work in a large corporation. I was part of large documentation team, working in a very high pressure, high energy environment. My experience here gave me the confidence to become a consultant.
- Produced documentation deliverables for several product lines including Unix-based PACS and RIS Server\Client Systems within tight deadlines.
- Set up clustered PACS and RIS Servers for the documentation test bed.
- Worked with team members to develop documentation procedures for the documentation department.
- Addressed usability issues with existing documentation by creating new templates.
- Designed documentation web site for customers and field personnel.
Alterian Inc., Chicago IL
6/2001 - 3/2002
Technical Writer
- Created layout and templates for online, electronic, and printed documents.
- Developed product documentation by generating and organizing content into a logical and consistent format.
3Com Corporation, Rolling Meadows IL
1/2000 - 6/2001
Technical Writer
- Generated original technical content from functional specifications, marketing specifications, primary research, and testing of new prototype hardware and software.
- Worked on a team to produce installation, command reference, and product reference guides.
- Developed HTML deliverables for corporate support and department intranet sites.
- Maintained research lab facilities for the technical documentation department.
Education:
Michigan Technological University, Houghton MI
Bachelor of Science in Scientific and Technical Communications
Minor: Physics and Computer Science
Keller Graduate School of Management, Chicago, IL
Project Management Coursework :
Project Management Systems-- With an emphasis on planning, this course introduced project management fundamentals and principles from the standpoint of the manager who must organize, plan, implement and control activities to achieve schedule, budget, and performance objectives.
In this course I was tasked with writing several proposals as a response to an RFP.
Leadership and Organizational Behavior
This course examined personal dynamics as they affect achievement of corporate goals.